Promotional Terms & Conditions

The Ordinary - Subscription T&Cs, US

Enjoy automatic replenishment of The Ordinary products! When you select the “Subscription” service, you'll automatically receive a new shipment of the item(s) in the intervals you select. You will receive free shipping with all Subscription orders. Plus, you’ll also enjoy a 10% discount from your first Subscription order onwards.

To activate Subscription services, simply select the Subscription option and time interval for future shipments from the dropdown menu next to the item(s). These products will be automatically shipped to you at the intervals you select. In order to utilize Subscription services, you will need to be logged in to your account. If you do not have an account, you will need to create one.

You'll be asked to provide a shipping address, credit card and billing address. We'll charge your credit card for each order only when the item is shipped. You may cancel your Subscription at any time. Once the order is placed, your first shipment will be processed, and your Subscription service will be activated. If you wish to modify, skip or cancel your order before your next order is shipped, you must do so at least 24 hours before your next order shipment date. Once your order has been processed for shipment, you will not be able to change your order.

The Subscription service is only available to USA residents on theordinary.com/en-us. Discount does not apply to shipping and handling fees, sales tax, gift cards, box sets/collections or The Ordinary Fond Farewell products. All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of offer and to modify or cancel this promotion due to system error or unforeseen problems. Offer is subject to change without notice.

For more information about Subscriptions, see/visit our FAQs.